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Frequently Asked Questions

  1.   What do I need to do to use the computer labs ?
  2.   Where can I purchase campus printing ?
  3.   If I log in at one lab, can I log out at another ?
  4.   May I leave my workstation for a while without logging out ?
  5.   What applications are available in the labs ?
  6.   How can I purchase campus printing when the Bookstore is closed?
  7.   Do you have a scanner?
  8.   Do you have color printing?
  9.   May I load the software that came with my textbook onto the hard drive?
  10.   Why can't I use chat or play games in the computer labs?
  11.   If I save something on the hard drive will it be there later?
  12.   What is my email address?
  13.   Can I access my email from off campus?
  14.   Can I post my web page here?
  15.   If I posted a web page last semester, is it still there?
  16.   How much space am I allowed?
  17.   Do you have plug-ins for laptops?
  18.   Do you have facilities for persons with disabilities?
  19.   How can I FTP to my account?

What do I need to do to use the computer labs ?

All students using the lab must acquire an FC student ID card. FC student ID cards may be picked up in the Student Center during posted hours.

Students using the computer labs must bring their student ID card each time they use an ACT lab. In order to use a computer, students must place their student ID card in the holder provided on the computer. You will not be allowed access to the lab without your student ID card. This applies whether or not you are with a class.
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Where can I purchase campus printing ?

Campus printing can be purchased at the FC Bookstore. Please ask the cashier for campus printing. There are no cards involved. Save your receipt. You will need to present the receipt to the lab aide on duty to have the value credited to your student account. Black and white prints are debited at five cents per page. Color prints are debited at twenty-five cents per page in the 511 and 901 labs.

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If I log in at one lab can I log out at another ?

No. Please log in each time you enter a lab, and log out each time you leave.

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May I leave my workstation for a while without logging out ?

No. Please log out of your FCNet account each time you leave the lab. Since it is impossible for us to reserve workstations or to watch your belongings while you are gone, please logout and take all of your belongings with you whenever you leave the lab.

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What applications are available in the labs ?

Click here for a list of applications by lab.

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How can I purchase campus printing when the Bookstore is closed?

If you need to purchase campus printing when the Bookstore is closed, a lab aide can refer you to the Lab Tech on duty. Maximum amount that one can buy is $1.00

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Do you have a scanner?

There is one scanner in each of the following labs:  511, and 2200A.

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Do you have color printing?

Color printing is available in the labs 511, and 2200A. The fee is twenty-five cents per page.

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May I load the software that came with my textbook onto the hard drive?

Please do not load any software onto the hard drive of the lab computers. If you need to use the software for your classes, have your instructor submit a software installation request and we will make the software available on the network.

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Why can't I play games in the computer labs?

We have very limited resources. With over 20,000 student account holders and about 200 open lab computers, it is impossible to guarantee computer time to students working on assignments. If some of those computers are being used by students playing games it stretches our resources even further. Out of consideration to your fellow students we ask that you do not play games. For more information read the Computer Lab Policies and the Acceptable Use Policy.

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If I save something on the hard drive, will it be there later?

No. Data should always be saved to the account holder's home folder (H:) or to disc.

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What is my email address?

For student account holders, your email address is STUDENTID@fullcoll.edu where STUDENTID is your eight-digit student ID number. Email addresses for faculty and staff account holders are usually NAME@fullcoll.edu where NAME is your first initial and last name.

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Can I access my email from off campus?

Yes.  Go to https://exchange.fullcoll.edu.

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Can I post my web page here?

   Yes. For more information read FCNet Account Information for Students or Staff.

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If I posted a page here last semester is it still there?

Yes. As long as you are a registered student at Fullerton College your account, including your mail and web page, will remain as you left it. Web sites that have not been updated for 12 months will be deleted.

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How much space am I allowed?

Student account holders receive 50 MB of mail space and 50 MB of data space. Faculty and staff account holders receive 500 MB of mail space and 750 MB of data space. You will receive a message from FCNet before you reach your space limitation for mail. When this happens, empty your deleted items folder, your sent items folder and move any attachments or graphics files to your data storage.

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Do you have plug-ins for laptops?

We do not have plug-ins for laptop computers in the labs. You are welcome to use your FCNet account to access the FCWireless network.
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Do you have facilities for persons with disabilities?

Yes. In addition to the services offered by the DSPS, we have an adaptive workstation in each of the computer labs.

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How can I FTP to my account?

Visit our web site at http://fcnet.fullcoll.edu/config.html and scroll down to FTP. This will give you a list of FCNet FTP servers.

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