Adjust text size: A- | A | A+

Outlook Web App (OWA)              

Outlook Web Access 2010 allows you to gain access to your messages, calendars, contacts, tasks and public folders from any computer with internet access.

How to access your email

There are two ways you can access your email via the web.

1. Open your browser and go to the Fullerton College homepage at www.fullcoll.edu, and click on the Email ink located on the left side of the page

2. Open your browser and go directly to the server at https://exchange.fullcoll.edu.

The connect dialog box will appear on your screen prompting you for your username and password. Enter your FCNet user name and password, make certain that the Use the light version of Outlook Web App box is unchecked, and then click on Sign In.

The OWA 2010 toolbar

After successfully logging on, your Inbox will be displayed. Use the toolbar along the top of your Inbox to manage your email messages. Important Note: It is recommended you change two settings. Click on the View link near the top of your Inbox and uncheck Use Conversations. Also select either Right or Bottom Reading Pane depending on your preference.

The OWA Screen

When you first open OWA 2010, your screen may be divided into 4 main areas: folders, favorites, inbox, and preview.

Folders: in your folders list you will find such items as your calendar, contacts, deleted items, drafts, inbox, notes, and sent items.

Favorites: Shortcuts to your inbox, unread mail and sent items. You can add folders to the shortcut list by right-clicking on the folder and selecting “Add to Favorites”. You can access any of these shortcuts by simply clicking them.

Preview Pane: This section can be made larger or smaller by clicking on and dragging the line separating the Preview and Inbox areas

If you wish to open one of the mail messages, simply double-click the email in question.

In the Arrange by drop-down you will find various ways to organize the messages in your inbox.

 

How to create a new message

To create a new message, click the downward arrow located next to the word New. A drop-down list with various options will appear. Select Message. Or simply click on the word New. An untitled message dialog box will appear on your screen.

Begin typing the first or last name of the recipient in the To: field. As you begin to enter the names, the server will locate all applicable matches in the Global Address book. When the correct name is located, press Enter to add the recipient. Multiple names can be entered, each separated by a semicolon.  If you prefer, you can begin typing the name, then click on the Check Names button (check mark). This will give you a list of all names that fit the criteria. For example, type in ACT, then click the Check Names button, and the ACT Help Desk address will auto-complete. You do not have to enter the entire name. Entering the first few letters of the name and clicking the Check Names button will bring up a list of all matches.

Compose your message and click the Send button located at the upper left-hand corner of the window.

Using the To button to find other users

If you are unsure as to what a person’s FCNet email address is, the Exchange server will help you find it. Start by creating a new email message. Click the To button. The Find names dialogue box will appear.  On the left under Address Book: Click Default Address List.

Global address book: This contains the email address of every person, department, organization and area with an FCNet account.

My Contacts: Only addresses you personally enter into your contacts will appear here. These contacts are your personal list and not available to anyone else.

If you wish to email someone but are unsure of how to spell their name, type the beginning of a name in the search box. For example type "Smi" and click the Find button (magnifying glass). A list of names that meet the search criteria will appear.

Simply click the appropriate one to select it. Under the Add recipient to...section, select either To, Cc or Bcc to put the recipient’s name in the correct box. Follow these steps again to add additional people. Once you have found all the recipients you need, click OK at the bottom of the window and you will return to your new message with all the recipients in place.

Attachments

With OWA 2010 you can attach a document, picture or other file to the message you are sending. To add an attachment to a new message, simply select the paperclip located at the top of the window. This will take you to the Attachments web dialog box.

Once the dialog box is open, select Browse to find the file you would like to attach. Double-click the file to insert the file name. To insert more files click Choose more files. Once you have found the correct files, select Attach. Repeat this process if you would like to attach more files to the same email message. The file/s you selected will now be attached to your message ready to be sent.

Deleting a message

To delete any message that appears on your list, simply select it by clicking it once, then press the Delete key on your keyboard or the X symbol at the top of your page.

Note: when you delete a message it is actually moved to your deleted items folder. This still takes up space so it is good practice to periodically go to your deleted items folder and delete the messages from there. This will permanently delete the messages and free up the space.

How to create a contact

 The Contacts section is your personal email address book. Select the Contacts icon either in your folder list or your shortcuts to access it. Your Contacts window will appear with a list of your personal contacts. To create a new contact, click the downward arrow located next to the word New. A drop-down list with various options will appear. Select Contact.

The New contact dialog box will open on your screen. Enter the information for this contact into the appropriate fields. When you are finished, select the Save and close button. Next time you select your Contacts shortcut or folder, you will see your new contact listed.

How to create a personal Group “distribution” list

A personal distribution list (also known as a Group) is one email address given to a group of individuals. This comes in very handy when you have a group of individuals you email the same message to on a frequent basis (i.e. a committee or class). This will help you to avoid entering each individual's email separately.

To create a new personal distribution list, navigate to your Contacts by clicking on the icon in your folder list or shortcuts. Click on the downward arrow located next to the word New. A drop-down list with various options will appear. Select Group.

An untitled group will appear on your screen. Add email addresses either by manually typing them into the Add to Group field or by using the Find names button to locate them in the global address book or your personal contact list.

Make sure to type in the name of the group under List name. You can name the group whatever you like. Click on Save and close. The personal distribution list will now be a part of your personal contacts list. To send to this list, type the list name in the To: field of a new message.

Options

Through the Options section, you have the ability to personalize your OWA 2010 client. Be sure to Save and close when you are finished, otherwise your changes will not take effect. To access your options, simply select Options and then See All Options in the top right-hand side of the window.

FAQs

WHY DOES MY OWA LOOK DIFFERENT?

Outlook Web Access will look and function differently depending on the Internet browser you use to access it. Browsers other than Internet Explorer 5.5 and above may not provide all the features, options and functionality of OWA. For instance the Firefox browser does not have the Spell Check feature in the Options section.

HOW DO I SET UP AN ALERT FOR NEW MAIL MESSAGES?

To set an alert when you receive new email, go to Options _ Settings_ Scroll down to Messaging Options then choose: Display a notification message when new mail arrives, Play a sound when new mail arrives, or both.

IS THERE AWAY TO FLAG EMAIL MESSAGES FOR FOLLOW-UP?

You can use flags to remind yourself to follow up on an issue or to categorize messages in your Inbox. For example, you can flag all personal messages in blue, all messages that must be followed up on within 24 hours in red, and so on. Message flags are displayed in the last column of the Inbox view.

To flag a message with a particular color, right-click the flag that corresponds to the message, and then select the flag color. Tip: To change a message's flag to red, click the flag that corresponds to the message.

To flag a message as complete, right-click the message, and click Flag Complete.

To sort your messages by color, click the flag column heading.

To clear a flag from a message, right-click the message, and then click Clear Flag.

HOW DO I CREATE A NEW CONTACT?

To add a person’s contact information in your personal Contacts area:

 In Contacts, on the toolbar, click New.

In the new contact window, in the profile tab, type the information you want to include for the contact.

Tip: Use the drop-down lists to record multiple entries in some boxes. For example, the drop-down list next to the Email icon allows you to store up to three different email addresses for a contact (Email, Email 2, and Email 3). You can also store multiple addresses and phone numbers.

If you have multiple addresses stored for a contact, you can designate one as the contact's mailing address. Select the address in the list, and then select the Mailing address check box.

On the Details tab, you can fill in additional information about a contact.

Click Save and Close, and then refresh your browser window to see the new contact.

Note: Use the File As list on the Profile to determine how the contact will appear in Contacts. You can display each person by first and last name, by last name first, or by company name.

HOW DO I INVITE OTHERS TO AN APPOINTMENT OR MEETING?

In planning a meeting with other FCNet users, you can check their schedules (free-busy search) to assure they are free before you invite them with a message.

Click the New button on the Calendar standard toolbar

Add users as you would a standard email message.

 Insert any other appropriate information in the fields provided.

Click Send to send a message request to the attendees named.

HOW DO I SET UP A REMINDER?

You can set reminder messages with or without an alarm to remind you of appointments, meetings or tasks. Like an alarm clock, you can either turn off or dismiss the reminders or snooze to be reminded again.

Click the Options section button.

Under Settings_ Calendar check the Show Reminder Alerts to turn on your reminder feature.

(Optional) Check the Play a sound when reminder is due box to add an audible alarm to your reminders.

Click Save and Close.

When you set a new meeting, appointment or task, check the Reminder box to add a reminder, or click the Reminder button on the toolbar.

In Meetings and Appointments, click on the pull down menu next to the Reminder check box to select the number of minutes before the meeting or appointment the reminder will sound. The default is 15 minutes.

In Tasks, click on the pull down menu to select a day and a time for the reminder. The default is 8:00am of the day the task is set.

HOW DO I SET UP THE SPELL CHECKER?

Use the following procedures to customize your spelling options. (This features does not appear if using Mozilla Firefox)

To automatically check spelling before a message is sent:

Under Spelling Options, select the Always check spelling before sending check box.

To prevent the spelling checker from checking words in UPPERCASE letters: Under Spelling Options, select the Ignore words in UPPERCASE check box.

To prevent the spelling checker from checking words that contain numbers: Under Spelling Options, select the Ignore words with numbers check box.

Outlook Web Access also allows you to spell-check messages in several languages using language-specific dictionaries.

To select a dictionary: Under Spelling Options, select a language from the drop-down list.

HOW DO I CHANGE MY FCNET PASSWORD?

Click on Options at the top right of the page, then click on Change Your Password. The password change dialog box will appear. Note: FCNet passwords must be at least six characters in length, and must be something you have not used before.

Type your old password in the first text box.

Type a new password in the next two text boxes.

Click Save.

.

top