FCNet Support Services
FCNet Student Accounts
Fullerton College Academic Computing Technologies provides FCNet accounts for all currently registered students. This account will allow the student to have private and public space on the server, access to a private Exchange Email account, access to use software applications on the server and space to publish their own web page. An account will be created for each Fullerton College student who registers at Fullerton College. In order to use the account, the student must agree to abide by the Acceptable Use Policy, the Lab Policies, and applicable District policies.
Student account passwords are synchronized with myGateway and must be managed through the MyGateway portal.
Fullerton College is now providing access to Office 365, a web based service that provides a feature-rich set of tools for collaboration using Microsoft cloud-based products like Word, Excel, PowerPoint, OneDrive, SharePoint and cloud based email. For more information please visit https://o365.fullcoll.edu/
Remote Access to Student Labs
Fullerton College is utilizing a Citrix system to allow students to remotely access our computer labs while the campus is closed. To access this system please visit https://fcnet.fullcoll.edu and login using your FCNet email address which is your 8 digit student ID followed by @fullcoll.edu for example : email@example.com and your MyGateway password.
Once you have logged in, click on “Desktops” at the top of the screen and you will see a list of computer labs that your account has access to based on the classes you are enrolled in. For further information, see this document SOP-FClabsCitrixRemoteLogOnLightVersion-20200828
Student accounts are allotted 50 megabytes of data storage for personal use on the server and 1 gigabyte of mail storage space. To guarantee that your files will be saved for the entire semester you must store them in your home directory. Your home directory will always be mapped to a special drive volume named H:. Please note that due to space restrictions, all student accounts that have not been used for 12 months will be purged.
The H: drive is mapped to the root of your user account, so no special path or sub-directories are required to find it. This means that if you want to save a file to your home directory, you name it by preceding it with H:\ and it will always be placed in your home directory. For example, to save a document named myfile.doc from Microsoft Word to your home directory you would name it h:\myfile.doc in the “save as” dialog box.
Your FCNet email address is [studentID]@fullcoll.edu For example, a user with the login id 39382647 would have an FCNet email address of: firstname.lastname@example.org. Students are responsible for deleting old email and for keeping email within the allotted disk space limit. Prior to reaching your mailbox space limit you will receive notification from the system. When you receive this notice, delete all unnecessary email, empty your Sent and Deleted Items folders in Outlook, and save all mail attachments to your H: drive. If you exceed your mailbox space limitations you will be unable to send or receive email. To access your email from off campus through a browser, go to https://exchange.fullcoll.edu. Log in using your FCNet user name and password.
Students may request Web Space on the campus web for use with any web authoring classes they may be enrolled in.
To request web space, visit SharePoint, click on Account Profile, and then sign in using the link at the top right of the screen. In the Web Settings section, and follow the prompts. Please wait while the system processes your request. After web space has been created, students will need to use FTP/FTPS to upload their web pages. Please see your instructor for instructions on how to do this.
Publishing Documents on the Web
All files that are uploaded to your web space are visible to the public. Do not upload any private or sensitive documents.
The URL for your web space will be http://student*www.fullcoll.edu/LOGIN_ID where * is replaced by the last digit of your 8-digit student ID number, and LOGIN_ID will be replaced with your FCNet user name (your 8 digit student ID number). Note that there are no spaces in the name and there is a colon and two forward slashes before student*www. For example, if a student with ID number 39382647 wanted to publish a home page named home.htm, she would create the document, and save it to her web drive as home.htm. The URL for this page would then be: http://student7www.fullcoll.edu/39382647/home.htm.
There is additionally one special file that is displayed if no explicit file name is given. The name is INDEX.HTM. If no explicit file name is given in the URL, then the web server will load this file if it exists. This feature can be used to reduce the length of the URL for your home page. If you name your home page index.htm, then you will only need to tell people to accesshttp://student*www.fullcoll.edu/LOGIN_ID to get to your home page. Once again, * would be replaced with the last digit of your 8-digit student ID number and LOGIN_ID would be replaced with your own login id.
Account holders electing to use Microsoft Expression as their web authoring tool should select Open Existing Site instead of Create New Site when creating or editing their pages. When the Account Options box displays your new web page information, click on Index my web. If you have any questions regarding authoring of your web site, please contact your instructor.
Web sites that have not been updated for 12 months will be deleted.
Problems with your FCNet account?
If you need assistance with your student account password, please contact Admissions and Records at (714) 992-7177. ACT personnel, including Lab Aides and Help Desk staff do ot have access to assist students with their passwords.
For student account issues other than passwords, please contact the ACT Help Desk at (714) 992-7111. You may also reach the Help Desk by sending email to: ACTHelpDesk@fullcoll.edu.