Configuration, Training, and Tutorials

Cisco VoIP Phone Tutorials and Information

Online tutorials from Cisco 

Cisco 7941/7942 2 Button IP Phone

Cisco 7961/7962 6 Button IP Phone

Cisco 7911/7906 IP Phone

These online tutorials will help you learn to use the buttons, features and services on your phone.

Handouts from on-campus training classes

Cisco VoIP Basic User Guide

Cisco VoIP Multi-line IP Phones

Cisco VoIP Phones Programming and Using Speed Dials

Cisco Unity Voice Mail

Program your phone features at https://fccm1.fullcoll.edu/ccmuser/showHome.do. Your user name is your campus extension. The password is your voicemail password.

Service Request System (SRS)

SRS Procedures

FCNet Department Website

Expressions Web