Configuration, Training, and Tutorials

The Academic Computing Technologies team maintains an easy to use, searchable knowledge base known as The Hive located at https://kb.fullcoll.edu

The following links below are some short-cuts to articles within The Hive, as well as a collection of our older documentation available as PDFs.

Table of Contents

New for 2024: Google and Yahoo’s New Mass Email Policy and Your Responsibility

 

Multi-Factor Authentication for Fullerton College Network Account (FCNet)

 

Microsoft Teams

OneDrive

Cisco VoIP Phone Phone Guides

Cisco quick reference guides  

Cisco 7941/7942 2 Button IP Phone

Cisco 7961/7962 6 Button IP Phone

Cisco 7911/7906 IP Phone

These online phone guides will help you learn to use the buttons, features, and services on your Cisco IP Phone.

Handouts from on-campus training classes

Cisco VoIP Basic User Guide

Cisco VoIP Multi-line IP Phones

Cisco VoIP Phones Programming and Using Speed Dials

Cisco Unity Voice Mail

Fullerton College Wi-Fi 

Staff, Faculty, and Hourly employees
Students
Guests
 

FCNet Email Access

 

Setup/Configuration and use of Email Clients

 

SharePoint 2010

Parts of a Sharepoint site

Service Request System (SRS)

How to Create a Service Request Ticket for Faculty and Staff

VPN and Remote Desktop

Please see the remote work page for information about Virtual Private Network (VPN) and Remote Desktop (RDP) information. 

FCNet Department Website

Expressions Web

Instructions to Add/Remove and Set Default Printer

How to Add/Remove a Printer on a PC

How to Add/Remove a Printer on a MAC

How to Add/Remove a Toshiba Printer on a MAC